For salons, clinics and spas
Fill the diary without living in the chat window
Enquiries arrive at midnight, during a treatment, and five minutes before closing. The agent answers what a first-time client asks — price, duration, what to expect, where you are — and sends your booking page. Your front desk confirms the slot, which is where that decision belongs.
- Answers the questions that come before an appointment, in the client's language
- Sends your booking page; your team confirms the slot
- Voice notes are transcribed, so a 40-second message is readable at a glance
- Deposit slips sent on WhatsApp are read and can start a follow-up
What it does for a salon or clinic
The first reply is instant, at any hour
Price, duration, aftercare, parking, whether you take walk-ins — answered from what you told the agent, not from guesswork, while the client is still deciding.
It hands the appointment to a person
The agent sends your booking page and answers the questions around it. Confirming the slot stays with your front desk, so the diary is never filled by something that cannot see the room.
Voice notes become text
Clients describe what they want out loud. Every voice note is transcribed automatically, so the person picking the thread up reads it in five seconds instead of listening twice.
Deposits do not need chasing by hand
A transfer slip on WhatsApp is read as it arrives and can tag the contact, notify the front desk and move the deal without anyone opening the image.
The return visit is scheduled, not hoped for
A date trigger sends the reminder the day before, and the come-back-in-six-weeks message on the day you chose — with consent checked before any marketing template goes out.
How a clinic runs it
Connect WhatsApp and Instagram
That is where the enquiries already are, comments included — a public comment can be answered privately inside Meta's 7-day window.
Teach the agent your menu
Treatments, prices, durations, what a first visit involves, and the things you never want promised. It answers from that, and hands over when it is out of its depth.
It answers; your front desk confirms
The agent sends your booking page and tags the enquiry. The confirmation is a human decision, made in the app between clients.
The reminders and the win-back run themselves
Day-before reminders, the return-visit nudge weeks later, and a CSAT survey after the visit if you want one.
Frequently asked
- Does the AI make the appointment itself?
- No. It sends your booking page and answers everything around it. Confirming a slot stays with your team, because only they know what the room and the day can take.
- Can it answer Instagram DMs and comments?
- Yes — Instagram DMs are one of the channels the agent answers on, and public comments on your posts arrive on the same connection for a private reply inside Meta's 7-day window.
- What happens with deposits paid by transfer?
- A payment slip sent on WhatsApp is read as it arrives, and can start a workflow that tags the contact and alerts whoever manages the diary.
- Will it reply in the client's language?
- It answers in the language the client wrote in. You write the agent's instructions once, not once per language.
Solutions by industry
Answer the midnight enquiry
Let the agent handle the questions that come before an appointment, and keep the diary in your team's hands.